What should I do if errors are identified on the file I am trying to upload?

If a balance difference is highlighted, when trying to upload a set of bank transactions, the upload will be blocked. If this happens, cancel the upload, double check the dates and bank account details you are attempting to upload and try again. If the validation error persists, don’t hesitate to reach out to us. We’re here to assist and investigate any issues you may encounter during the process.